Trucks refund policy is that once a learner has commenced their training or assessment there is no refund of the course, training or assessment fees.
Refund Policy: Refunds, Cancellation & Transfer Of Date
- A full refund is provided where cancellations occur within seven (7) days.
- 50% refund is provided where a 72hrs cancellation notice is provided. This is due to the fact that we must allocate a truck and trainer for the one-on-one training course.
- There is no refund to participants who do not obtain their qualification after assessment.
- Cancellation and transfer of assessment will not receive a refund.
- Eureka Trucks does not accept liability for loss or damage suffered in the event of any cancellation.
- No Show: a minimum of 4 hours of training will be charged i.e. $500.00
- In the case of genuine medical emergencies and/or failed eye test – a medical certificate must be produced. No charge to the student on producing a medical certificate.
- Refunds may be requested but will be considered in extenuating circumstances on a case to case basis.
